I recently had the opportunity to participate in a 3-day custom design sprint with Quite Ok. I had a great experience and learned a lot in the process of ideation, collaboration, and as the moderator for the user testing. It was a great experience and I look forward to bringing more sprints of various types into my work.
During our sprint:
* we identified key challenges
* made journey maps for various users
* found a focus and sprint goal
* produced solution sketches
* created a storyboard of our new experience
* which then was implemented as an interactive prototype
* tested on a handful of potential users
Design Sprints: A Brief History
Supposedly the origin of the design sprint was a worker at Google. Like many designers or product managers (whatever you want to call the business-minded, tech-savvy creatives who make experiences come alive) this character loved their work, and didn’t mind the long hours. The back and forth with clients, the returning to the drawing board, the sleepless night and rush at the end, after labors and countless emails, the satisfaction of a product the client and users love. It was all good, until they had a new baby, and a family at home. Suddenly there was a good reason to be away from work, and efficiency was needed. Looking at all the processes at work, they set about designing the most efficient way to maximize results, and reduce friction when working with clients. And the design sprint was born.
Cross posting alert! Originally posted on Medium.
Research I compiled during early stages of an openIDEO challenge on dementia. I hope my legwork (cough cough access to pay-wall blocked articles) can be useful to others in their own design work.
Amazon is making a significant change to its Community Guidelines, announced today, which will eliminate any incentivized reviews, except for those that emerge from within its own Amazon Vine program. This program allows Amazon – not the seller or vendor – to identify trusted reviewers, and has a number of controls in place in order to keep bias out of the review process.
Amazon has historically prohibited compensation for reviews – even going so far as to sue those businesses who pay for fake reviews, as well as the individuals who write them, in an effort to make its review and rating system fairer and more helpful to online shoppers. However, it has allowed businesses to offer products to customers in exchange for their “honest” review.
In general, shoppers have begun to distrust these reviews because they believe them to be biased. That’s not just a “feeling,” as it turns out – a recent study of over 7 million reviews indicated that the average rating for products with incentivized reviews was higher than non-incentivized ones. (That is, a 4.74 average rating versus a 4.36 average rating, out of 5 stars).
All content above was written here by Sarah Perez for Tech Crunch here
Launch of online Exhibition History
Installation photographs, archival documents, and catalogues of exhibitions now available to students, researchers, artists, curators, and the public . . . now accessible on MoMA's website, at moma.org/history.
The Exhibition History project was initiated and overseen by Michelle Elligott, Chief of Archives, and Fiona Romeo, Director of Digital Content and Strategy, The Museum of Modern Art. Over the course of the last two-and-a-half years, three MoMA archivists integrated over 22,000 folders of exhibition records dating from 1929 to 1989 from its registrar and curatorial departments, performed preservation measures, vetted the contents, and created detailed descriptions of the records for each exhibition.
The digital archive can be freely searched, or browsed in a more structured way by time period or exhibition type.
As part of this project, exhibition catalogues were newly digitized. Beginning with the catalogue for the Museum's very first exhibition, Cézanne, Gauguin, Seurat, Van Gogh, in 1929, the 800 catalogues now online offer decades of art historical expertise on topics ranging from architecture, design, painting, sculpture, drawing, and photography to media and performance. Out-of-print book titles are generally accessible; current in-print titles are featured with excerpts and links to purchase the books.
The underlying data has also been shared on GitHub, completing a trilogy of Museum of Modern Art datasets covering artworks, artists, and exhibitions dating 1929 to 1989. This data is in the public domain and can be sorted and analyzed.
Funding for the processing of The Museum of Modern Art exhibition records was generously provided by the Leon Levy Foundation.
All text taken from E-flux email.
Airbnb issued a considerate email recently regarding the discrimination issues their service is facing, in conjunction with a published report: Airbnb’s Work to Fight Discrimination and Build Inclusion. I'm a fan of Airbnb's leadership in customer feedback and accountability. So I thought I would share the email.
Presenting the ever lovely, graceful, charming, beguiling, responsive, flexible, seamless, smooth, seductive . . .
Enough bad joke. Spoiler: It's the website! Not the actress! Get it? Away?
Play with the sizing.
Check out the share features.
Go full screen, fall in love.
Applauds to M. Cotillard, co-director, and all those involved in coordinating this multimedia message.
Research and Development . . . it just feels good.
"And, evidently, I did not move today." - S. Colbert on his FitbitRead More
Tech Crunch disrupt highlights over lunch!Read More
Apologies for the absence, I have been traveling doing research work on existing services. So here is a related post for now ^.^
This use of couchsurfing community for getting user feedback and opinions on experience design caught my eye.
Its in polish but...aesthetics /images for the win! Language barriers crossed.
Here's the link if you want to check it out
Apologies for a *noted* absence.
I am traveling South Korea . . . spending more time researching, not so much time uploading.
Good stuff to come soon.
Website as tool: Make your own grid paper.Read More